[Pre-sale] Medium Base Light Blonde Virgin Fishnet Human Hair Topper #60 |Youngsee

Returns 

We are happy to accept returns and exchanges for unopened and unused items within 60 days of purchase.
To qualify for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging.

Items Not Eligible for Return/Exchange:

• Any hair that has been removed from its packaging, washed, cut, styled, or dyed.
• Items with the gold thread removed. Hair extensions are considered hygiene products, and for health and safety reasons, we cannot accept returns of products that have had the gold thread removed. No hair extension company will accept this; there are no exceptions to this policy.
• Products labeled "Final Sale," "US Only," and Clearance items are not eligible for return or exchange as these are sold at zero profit. 
• Customized items. Custom lengths and colors are considered final sale and are not eligible for return or exchange. If you are unsure about the color, we recommend ordering samples before purchasing or contacting our customer service to confirm the color.
• Gift cards and hair extension tools.

Please note: Our product images are all taken from real-life photos. Due to lighting, angles, and monitor settings, there may be slight color differences, which is normal. If you are unsure about the color, feel free to contact our customer service before placing your order. We can take multiple photos and videos from different angles to help you assess the color.

To initiate a return, please contact us before taking any action to confirm whether your return meets our policy. All returns must go through our official channels for approval and processing. If products are returned without prior consent, any resulting loss will be borne by the buyer.
Note: For products returned without permission, we must charge 50% of the order amount. We hope for your understanding and support in this matter.
Additionally, please do not refuse to accept the package! Refusing a package incurs high shipping and customs fees. Any fees incurred due to refusal will be fully borne by the buyer who initiated the refusal.

Please return the package within 15 days of receiving our return address. After 15 days, we will no longer process your return request.

Please ensure that the return address we provided matches the address on the shipping label when you send out the package. Any loss caused by sending the package to an incorrect address will be borne by the buyer.

Please include your order number slip in the package when returning/exchanging, and provide us with the tracking number for the returned package to facilitate tracking and speed up the return process.

We kindly ask you to carefully read our return policy. If you have any questions or concerns, please feel free to contact our customer service team. Our customer service team at service@youngsee.shop will be here to assist you throughout the process, ensuring a smooth return experience. We appreciate your cooperation in following the correct return procedures.

Refund

Once we receive your return, we will inspect and confirm that the hair extensions are unused, unwashed, and still in their original packaging within 2-3 business days. The refund will be issued using the original payment method.

Exchange

To request an exchange, please contact us within 60 days of your purchase. We will assist you in checking inventory and calculating any price differences. After we receive your returned package and confirm that everything is in order, we will process your exchange as quickly as possible.
To ensure a smooth exchange process, please retain the tracking number for your return package and provide it to us. This will help us track the package and ensure it is safely returned to our warehouse.

Cancellation

We accept order cancellations before the product has been shipped or produced. If an order is canceled, you will receive a full refund. If the product has already been shipped, we cannot cancel the order. We will assist you with the return after you receive the item.

High-Risk Orders

If your order is identified as high-risk, we will not ship it immediately for account security reasons. We will contact you via email within 24 hours. Please respond to the email promptly and provide the required information. Once we verify that the information provided is correct, we will ship your order immediately. However, if we do not receive the necessary information within 7 days, the system will automatically cancel your order. Thank you for your understanding and cooperation.

Lost Packages

After your package is delivered, we will send an email notification regarding the delivery. If you still cannot locate your package after receiving this notification, please contact us within 7 days so that we can promptly reach out to the courier for an investigation to help you locate your package. If you exceed this timeframe, the courier will not be able to provide further assistance, and any resulting losses will be your responsibility.

Youngsee Hair reserves the right for the final interpretation of this policy.

1. Brushing

Get an extension brush. This is vital, you will literally rip your head of hair out if you try and brush them continuously with a normal brush, so seriously get one, they are only about $15 and worth every cent.

2. Roots

This is brushing continued you could say - because it is hella important to never brush your roots. Why? Because this is where your extensions are bonded to your head and you will damage them and potentially pull them out if you brush them. Instead, finger your hands through the roots to keep them from tangling and then hold your hair in a fist just under your ear and then brush the ends. By holding your hair you are taking pressure off the bonds, therefore, keeping them tight.

3. Shampoo

4. Washing

When in the shower, turn the temperature to cold just before you get out and give your hair a blast of the cold shower, this will help keep your bonds once again nice and tight and close your pores too. *NEVER wash your hair over the bath as all the bonds will tangle. Always wash your hair standing up.Wash the hair with mild conditioning and shampoo in warm water, 2-3 times every week.

Washing hair tips: 1.Run a comb through your hair before washing 2.Be careful not to rub or twist your hair 3.Apply conditioner after rinsing off the shampoo

5. Drying

Always fully dry your bonds, you can leave the ends dry naturally if you want, but it is very important to keep the roots bone dry. Another tip is to put your hair dryer on the cold setting, as it is once again, you guessed it, better for the bonds.

6. At night

When sleeping, a very good tip I learned is to plait your hair before you go to bed, not only does this give your hair a fab beachy wave when you wake up, but it also keeps your hair from tangling. Success.

8.Store Your Extensions

When you’re not wearing your luxuries, store them away properly. L for P sells cute storage bags that can be hung in your closet. This will protect the hair from tangling up or getting mixed up with your belongings. The storage bag is also great for traveling.

9. Hair spray or styling

Hairspray is OK, just remember to properly wash it out the next day!

The temperature during the crimping or straightening process needs to be lower than 180℃.

10. Itching

When you get a new set of extensions, especially your first set ever, it is normal for them to feel a little itchy. Often it's just your head getting used to them and sometimes it could be because you need to give them a wash. Obviously, if itching persists, go to your hair technician but usually, it is normal!

For more information, please click：

• How to Remove Your Hair Extensions At Home, According to Stylists
• How to fix damaged hair?
• How to make your hair less greasy?
• How To Get Rid Of Split Ends？
• Can You Wear Hair Extensions While Sleeping?
• How To Change Your Hair Color Without Damage It?

If you want to learn about higher quality hair, longer life and easier care

please click here:

• What Is Virgin Hair or Remy Hair?
• Why choose hand-tied weft or flat silk weft?
• What is Injection Seamless Virgin Tape In Hair Extensions？
• The highest quality hair--Full Cuticle Hair