Q1. Is this real human hair?

A: Yes, all youngsee hair are made of 100% real Remy human hair. We don't sell any synthetic hair and mixed hair.

Q2. How often should I wash these extensions?

A: The hair extensions should be washed every 10-20 wears or when they become unmanageable to style. Just be careful when washing the tape in hair extensions that you try not to get conditioner on the tape, it will break down the glue. 

Q3. What kind of shampoo and/or conditioner can I use?

A: Moisturizing shampoos and balsam conditioners are recommended. Please don't use purple shampoo or another colourful shampoo to wash light colour hair goods.

Q4. How long does it last?

A: It depends on how you maintain it. Treat it like your own hair and take very good care, normally it could last longer than 1 year.

Q5. Why are my hair extensions getting tangled?

A: It could be caused by dry hair. Please make sure to wash & condition your hair at least once a week, twice a week is better. Comb the hair from time to time. You could go to your stylist for further suggestions.

Q6: Why the colours of hair extensions don`t seem exactly as the pictures show or description says?

A: Different monitor has different displays. The same colour number may have a little colour difference.

Q7: Can they be straightened, curled?

A: Yes, you could use hair straightener or hair curler to style the Remy's hair. However, don't do it too frequently, otherwise, the heat will easily make the hair get dry and tangled.

Q8: Can I dye/colour the hair?

A: Yes. The hair can be coloured. As a general rule, it is easier to darken the hair than to lighten the hair. We recommend dying darker.

Improper dying will ruin the hair. We highly recommend having your hairdresser dye the Remy's hair. Colouring by yourself will take a risk of not coming out the shade you want. If you can't get to a salon, please always use good quality hair products and test a small sample first.

Moreover, human hair may have very little grey hair and split ends. It is normal and not a quality problem. Any question, feel free to contact youngsee hair: service@youngsee.shop